Physiotherapy practices · The details

An insurance review for a growing physiotherapy clinic

A practical starting point for a more useful insurance discussion.

An illustrative situation

A practitioner adds a new treatment method while the clinic introduces a shared online records platform. Both changes belong in an insurance review.

Why the details matter

A practical starting point for treatment liability, clinic equipment, and the patient information you look after. The useful starting point is a description of what happens in practice: who is involved, where the activity happens, and which agreements or responsibilities sit behind it.

Three questions to take with you

  1. Are all treatment methods and all practitioners’ employment arrangements disclosed?
  2. What does the provincial regulator require for professional protection?
  3. Who is responsible for patient-data incidents under the clinic’s contracts?

Get the information together

Use current information. If a value, location, activity, or arrangement has changed, point that out rather than relying on the previous policy’s description.

  • Qualifications and practice registration
  • Treatment methods and practitioner roster
  • Clinic leases and equipment values
  • Patient-record systems and access controls
  • Current professional and clinic policies

Read the answer alongside the policy

A general explanation or a certificate may leave important questions unanswered. Ask which wording applies to the specific situation, what is excluded, and what you would need to do if something happened.

Before agreeing to cover

Confirm the named people or entities, start date, territory, limits, deductibles, reporting requirements, and total cost. Keep the proposal and answers for your records. Only the appropriately licensed provider can confirm an offer and arrange the policy.

In Canada, ask about the rules and provider availability in your province or territory. Insurance Bureau of Canada · Business insurance ↗

Open your preparation checklist →

Go deeper into your speciality

The clinic and the practitioner: two insurance reviews →

Adding a treatment or changing patient-record systems →